At getmindvault.com (“Website,” “we,” or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or interact with our website. By using our Website or services, you agree to the data practices described here.
We are fully committed to protecting your privacy and complying with global data protection laws, including the EU General Data Protection Regulation (GDPR). This policy outlines what data we collect, how it’s used, how long it’s stored, and your rights regarding that information.
Information We Collect
We collect two main types of information to help improve your experience:
(a) Personal Information:
This includes your name, email address, phone number, and other details you provide through contact forms, email communication, or chat support. We may also record your IP address and location for regulatory or security purposes.
(b) General Information:
Non-personal data such as browser type, device details, and referral URLs. This helps us understand user behavior and optimize website performance. We may use cookies and analytics tools (e.g., Google Analytics, Hotjar) to collect this data.
How We Use Your Information
We use the collected information to:
- Respond to your inquiries and provide customer support.
- Send account updates, promotional materials, and product information.
- Improve website functionality, user experience, and security.
- Comply with applicable laws and regulations.
Your data is securely stored on encrypted servers (Amazon Cloud) and protected with industry-standard safeguards.
Data Sharing
We do not sell or rent your personal data. However, we may share limited information with trusted third-party service providers who help us operate our website and support services, including:
- Hosting & analytics services (e.g., Hostinger, Google Analytics, Hotjar)
- Customer support tools (e.g., ZenDesk)
- Email communication providers (e.g., theMarketer)
We may also disclose data when required by law or to protect our legal rights.
Your Rights and Choices
You have full control over your personal information. You may:
- Request access, correction, or deletion of your data.
- Opt out of marketing emails anytime via the “unsubscribe” link.
- Request data portability or restriction of processing in compliance with GDPR.
To exercise these rights, contact our Data Protection Officer using the information provided below.
Data Retention & Security
We retain data only as long as necessary to fulfill the purposes described in this policy or as required by law. We use strict security measures to prevent unauthorized access, loss, or misuse of your data.
Policy Updates
We may occasionally update this Privacy Policy to reflect changes in law or our practices. Updates will be posted on this page, and your continued use of the Website means you accept those changes.
Need Help with Your Mind Vault Order?
Our support team is always ready to help with order tracking, refunds, or any product questions.
📧 Email: support@buygoods.com
📞 Phone: (302) 200-3480
Available Mon – Sun, 10 AM – 1 AM EST
All orders are covered by our 60-day money-back guarantee.
If you’re not satisfied, contact us for a full refund — no questions asked.
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